SMS Terms and Conditions

These terms, conditions and notices ("Terms of Service") relate to the NHS automated text service (the "Service").

Charges

The NHS will not charge you for receiving text (SMS) or picture (MMS) messages under this Service.

However, we cannot accept any legal liability in respect of any charges charged by your mobile network operator for your use of the Service, or for any other loss or damage which may be caused by your use of the Service.

Messages

As this is an automated text service, It is not intended that the NHS will read your message and so we cannot personally respond to any messages and contact you.

There may be a delay between when a message is sent and when it is received.

This Service is for use in the United Kingdom.

Your details will be stored and you may receive future relevant messages. You details will not be passed onto any third parties. You can opt out of receiving future messages by sending STOP WELL to 60777

Privacy

The Service is being provided for the NHS by a third party service provider

Your mobile phone number will be only stored for this Service. Mobile telephone numbers will be deleted when they are no longer required for Service provision.

Service Usage and Discontinuation

There is a fair usage requirement for this Service and so excessive or wrongful use of the Service by any mobile phone may lead to that phone being blocked for this Service. Such blocking is at the absolute discretion of the NHS.

We may discontinue, suspend or change this Service at any time but we will let you know, of any changes, on this website.